Returns & Cancellations
Returns | Refunds | Cancellations | Replacements
- Returns or exchanges will only be accepted in the case of a manufacturing defect or dispatch of the wrong/incorrect items.
- We offer easy returns within 7 days of your purchase, as long as items are in their original condition, unworn, undamaged, and unmarked, and in their original packaging with all original tags and packaging intact. Note that we cannot accept returns on sale items and that shipping costs are non-refundable.
- However, there are certain products specified as “Non-Returnable” on the Website on the Product detail page. Please refer product detail page to check if the item is eligible for return or not.
- We will refund the full amount to the payment mode used for making the payment within 7 working days from the date the returned product clears the Quality Check to identify the defects/variations indicated by you. In case the product does not clear the quality check, we reserve the sole discretion to decide upon the return/exchange or refund of goods.
- No request for cancellation will be accepted after 7 days of placing the order.
- In case returns are made by customers where there has been no fault on part of Team IndiaScarves.com, The entire shipping cost ( to and fro ) must be borne by the Customers. In that case, if you receive the refund, the cost of shipping will be deducted from your refund.
- For International payments, the international transaction charges will be borne by customers as well.
- We advise you to send the product for return through our registered shipping partner only. We will not be responsible for any loss of goods if they are sent independently.
- Before accepting delivery of any merchandise please ensure that it is in good condition and has not been tampered with. In case you receive a package that you believe was damaged in transit or has been tampered with please do not accept it. Communicate about this with us through e-mail immediately email@example.com
- All our Products are pre-checked and photographed for quality and defects before they are shipped. In spite of our best efforts, if you find a wrong product is delivered to you, we will refund the extra shipping cost incurred during the return of the product and the actual product will be delivered to you.
- If you cancel your order before your product has shipped, we will refund the entire amount asap if you have paid for your order. Please send an email to firstname.lastname@example.org for cancellation requests.
- You may cancel/return a part of your order. Write to us at email@example.com with your order number. We'll do the needful under our standard return/refund/cancellation policy.
- We would not accept any returns/exchange/replacement requests for Sale products as they are a final sale only.